8 Essential Website Redesign Questions You Must Ask Yourself
Updated December 2023
How to Redesign a Website
“We need a website redesign.”
A mobile-friendly site ensures that users can easily navigate without constantly zooming in or out to read content. Yet many business websites do not provide an acceptable mobile user experience in 2023, It seems half of our clients contact us to help them get a mobile-first online presence in 2023 and beyond.
That is not entirely surprising once you realize that 98% of small to medium businesses have not upgraded or updated their website in 5 or more years. If that includes you, a website redesign is beginning to make sense.
There are hundreds of reasons for redesigning your website. Common causes include improving the mobile user experience or increasing website conversions. Maybe your competitor got a recent upgrade. Or perhaps your website is not meeting your business objectives anymore. And there are countless other reasons for a website redesign. Our favorite is, “My wife doesn’t like the color anymore.”
What Are Your Website Redesign Objectives?
However, starting any website redesign without setting goals is not a smart thing to do. We have seen too many clients focus, get distracted by shiny objects, and not focus on the priorities specific to their business presence. Yes, having that latest must-have item on your website is a great idea, as long as it is not the only thing you consider in your website redesign.
The best website redesign projects start well before the design and development stage. Maybe you are planning to redesign or build your website yourself. Others of you are working with a web design agency. Regardless of whom you are working with to change your business website into something that works for your business, these tips will help you avoid mistakes and errors along the way.
8 Questions You Must Answer Before Your Website Redesign
1 – How Is Your Current Business Website Performing?
Before redesigning your website, checking your current business website carefully is critical. Determine what it is you like and dislike about the present site. And don’t do this on your own. Involving your team, existing clients, customers, and website visitors will be much more valuable.
One excellent way for polling your audience is by creating a survey on SurveyMonkey. A website survey will give the basic strategy for your website redesign.
Some important metrics to benchmark are:
- Mobile-friendliness
- Search Ranking
- Page Load Speed
- Traffic Volume
- Bounce Rate
- Time Spent on Site
- Visitor Engagement
- Conversion Rate
- Total Sales / Conversions
- User Experience
- User Satisfaction
Keep in mind that these metrics are not the only ones. Each industry or business has its parameters and requirements. Be sure to carefully look at all the metrics in your specific industry or marketplace before redesigning your website. What works for Millennials may not appeal to an older generation.
2 – Why Do You Need (Rather Than Want) to Redesign Your Website?
Redesigning your website just because you feel like it is not a good idea! Is adding the latest design trend important if you have a website that meets your online objectives?
You must have a genuine reason for a website redesign. Use the information you gathered by surveying your website to decide how to improve. In addition to a simple website redesign, you may need to create a more compelling brand identity, increase your website engagement, reduce shopping cart abandonment, improve your page speed, and upgrade your SEO strategy.
Answer these questions, and you can drill down to the real reasons why you need to redesign your website:
- Are you providing a mobile-friendly user experience?
- Are you getting enough website and search traffic?
- Do your website visitors follow your journey of conversion?
- Are you getting enough conversions?
- Do you have a high bounce rate?
- Are you making it easy for website visitors to find relevant and useful content?
- Is your unique value proposition immediately apparent to visitors?
- Are you using impactful calls to action (CTAs)?
- Can you easily update your current website?
- Are you satisfied with your current content management system (CMS)?
- Are you faced with limitations to what you can do with your current website?
3 – What Are The Specific Goals for Your Website Redesign?
Redesigning your website simply because you feel like it is not a good idea. No matter how you go about it, redesigning your website will be a relatively complicated and time-consuming project. Many different website redesign considerations can affect your project. To eventually check if your redesign was effective, it helps to set some measurable goals.
What do results look like to you, and how can you measure them? One way is to organize and attach key targets to a particular achievement metric. For example, “to increase website conversions by 10% in the next six months.” While redesigning your website alone can’t ensure actual results establishing some KPIs will help keep you on track.
4 – What Is Your Unique Selling Proposition (USP)?
You will better understand what makes your business different as you check your competitors and website. This difference is known as your Unique Selling Proposition (USP). During your website redesign, make sure that your USP is immediately evident.
What makes you different, better, tastier, or simply more fun than the next guy (or gal)? Your potential consumers are looking for this type of information. So don’t limit yourself! Place your unique selling or value proposition on every page that describes who you are and what you do.
5 – How Effective Is Your Current Content Strategy?
As part of your website redesign, you may want to make a better content strategy and information architecture part of the process. A website redesign is an excellent opportunity to test your existing content and decide if it still meets the expectations of your target audience.
This evaluation includes analyzing the different types of content on your website. As consumer expectations and browsing behaviors change, your content must also change.
Numerous studies have shown that brands that blog get 63% more traffic and 97% more inbound connections than brands that don’t blog. Redesigning your website is an excellent opportunity to add a blog if you do not have one already. An active blog with engaging content will benefit your site visitors and your SEO rankings.
A website redesign also allows you to improve your internal linking. Be sure to link your page content to relevant blog posts. Likewise, linking to other relevant site content from your blog posts not only makes it easier for your visitors to explore. It also helps your SEO ranking!
Here are some content-related questions that must be part of your website redesign:
- Do you have an established content strategy and information architecture?
- Do you regularly edit and update your content, including removing outdated content?
- What type of content is the most appealing to your target audience?
- Are you reusing your evergreen content effectively?
- Are your website visitors consuming more than one piece of content at a time?
- Do you follow a regular blogging or publishing schedule?
- Are you repurposing your content to make it go further?
- Do you use a variety of content styles and formats?
- Are you promoting your content on other websites, social networks, or directories?
- Do you guest blog or publish content on other websites?
6 – What Are The SEO Implications of a Website Redesign?
As you redesign your website, you need to consider your SEO strategy. In many cases redesigning your website will involve changing, removing, and updating existing content. Updating content means letting search engines know where content has moved to and how to deal with missing content through the proper use of 301 redirects.
Not only is it essential to create 301 redirects, so you don’t lose any of your SEO rankings. Your existing site visitors may have bookmarked specific posts or pages. By changing your page structure and site map, those bookmarks are no longer correct. Using redirects, you will still offer a great user experience.
Are You Using WordPress?
If you have a WordPress website, we recommend using Rank Math SEO, a highly rated WordPress SEO plugin. Yoast Premium allows you to create redirects directly from your content or dashboard. No need to deal with pesky bits of code. The Screaming Frog SEO Spider is an excellent tool for identifying broken links and other SEO issues on your website. But many other SEO tools will help you with your website redesign.
Finally, a website redesign is an excellent opportunity for updating or enhancing your search strategy. Look at your existing keywords and phrases and decide how well they perform. Changes in your industry or business can mean that keywords and phrases have also changed. You can stay at the top of the search results by updating them.
Here are some SEO-related questions you should ask yourself as part of your website redesign:
- Are you using Google Analytics and Webmaster Tools?
- When was the last time you performed a comprehensive SEO audit?
- When was the last time you updated your keywords and phrases?
- Are you using focus keywords and phrases in your existing content?
- Are you following best practices for on-page and on-site SEO?
- Is your website performing well in search for your keywords and phrases?
- Are you using keywords and phrases in your page titles and URLs?
- Do you use keywords and phrases in your image titles and ALT tags?
- Are you using keywords and phrases on your page and in post Meta descriptions?
- Do you use keyword-optimized internal and external link titles?
7 – Who Is Using Your Site, and What Do They Expect?
Who is using your business website? Do you know what type of information or content your target audience requires? What is the primary aim of your website visitors? Are you meeting all the expectations of your online visitors? These are the types of questions you need to ask yourself before redesigning your website.
This way, you know what areas of your website are not meeting your visitors’ expectations, causing them to look elsewhere. This understanding will help your website redesign to meet those expectations.
Also, remember that different age groups will have different needs and expectations of their own. Redesigning your website will be much more effective if you specifically target different age groups.
Here are the types of questions you should ask yourself before redesigning your website to improve the user experience:
- Who is your intended target audience?
- Are you a local business?
- Does your site follow the journey of conversion of your site visitors?
- Which page or pages are the most popular on your current website?
- Where are most of your website visitors coming from?
- Are most of your website visitors using mobile devices?
- Which keywords or phrases attract the most visitors?
- How do your website visitors consume your content?
- What type of content is most appealing to your visitors?
8 – Who Are Your Competitors, and What Are They Doing?
A common reason for redesigning your website is a lack of sales or inbound leads. If your website’s content or user experience does not meet user expectations, they will go elsewhere. Most likely, that means they are heading to your competitors!
Therefore, before you start redesigning your website, visit your competitors’ sites to find out how they attract and convert new consumers. Try to act like a potential customer when you look at other websites.
Afterward, break down the sites to better understand what their online visitors like and don’t like and where you are beginning to fall behind.
Start with your top five competitors that use the same or similar keywords in your industry or market. Using a competitive analysis worksheet to analyze your competition will offer an unbiased view of your competitor’s websites. That way, you know how your business can compete against them.
If you are not sure who your competitors are, Google the same keywords and phrases you use in your search strategy. If you are a local business, you can specify the place or proximity (near to) in your search to narrow down the results.
Final Thoughts on How to Redesign a Website
Redesigning your website is a daunting task. We completed redesigning our agency website in 2022, so we have experience. Are we happy with the results? Yes, we love it and had a lot of positive feedback. Would we do it again any time soon? Are you kidding? Not for a while!
A website redesign is something that most businesses should consider every 2-5 years. That way, you always seem fresh and relevant without having to follow every last web design trend. That makes it both time and cost-effective for any business, regardless of the industry.
Remember, you want to focus on specific reasons for redesigning your website. Redesigning your site to have a new website most often works against you.
Regardless of the reason, having a plan is highly recommended before redesigning your website. Since every business or organization differs in visions and goals, there is no simple strategy for every website redesign project. You must decide your business values and goals instead of following someone else’s. Only then will your website redesign project turn out successful.
Need Help With a Website Redesign?
Do you need to redesign your website or online store? Our team of professional designers will be happy to help you with this. But first, look at our portfolio and read our case studies.
Then, if you believe we are a good fit for your business website redesign needs, let’s talk! We offer a full range of consulting and design solutions for businesses and product brands.
And if you are still unsure how to begin your website redesign project, let’s talk. We will listen to you, answer your questions, and determine how to redesign the website for your business or product brand!
That way, you can focus on running and growing your business instead of worrying about all the aspects and challenges of redesigning your website yourself. Sounds good to you? Then why not contact us now?
Are You Thinking About a Website Redesign?
Are you a small business owner experiencing other types of problems with your small business website? We would love to know about them. Please leave your comments below, and one of us will get back to you as quickly as possible.
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For more content relevant to your business or product brand – check out the range of articles on our web design blog. (This one, outlining a comprehensive website redesign checklist, is an excellent place to start!)
Thank you! We appreciate your help to end bad business websites, one pixel at a time!
By Gregor Saita
Co-Founder / CXO
@gregorsaita